Concierge at Dickins

Concierge at Dickins

We feel happy when you have the best possible stay in your Dickins home from home. So, we created our Concierge at Dickins service and we’ve hand crafted a group of special people and companies who can help you.

If you need housekeeping during your stay or you need a babysitter, we can help. If you’d like to make the most of Edinburgh and unlock its secrets whilst you are here, Unlock Tours will help you. We’ve found the perfect executive car company and someone who can help you with keys if you can’t collect them or drop them off at our office. And if you’d like your fridge filled with delicious food when you arrive, or chef services during your stay, we have the perfect person for you. If you think there’s a service we’re missing, please let us know too!

Tours and Experiences

If you’d like to make the very most of your time in Edinburgh and unlock its secrets, then book a tour or experience through our sister company, Unlock Tours. They’ve designed their tours and experiences to be fascinating and enjoyable for both visitors and locals. You’ll be guided by an expert who knows Edinburgh very well (you might even recognise some Dickins faces!) Their tours can either be booked privately or as part of a very small group of 6- 8 people guaranteeing you a great time and wonderful memories. Some of their tours are good for families and dog friendly too and if you’d like to create a bespoke package, they’ll be delighted to create that for you. Remember to quote DICKINS10 to receive a 15% Dickins discount. To find out more, please visit   

What a wonderful experience we just had with Unlock Tour – definitely a highlight of our time in Edinburgh.  We took the instagram tour and learnt so much!

R. Schein-Ribeiro

Housekeeping Services

Our homes are selfcatering, but we know that many of you would like to be taken care of whilst staying in your Dickins home, so if you would like to have housekeeping services during your stay we’d be delighted to arrange that for you. This can include cleaning and tidying of the home and changing the bedding too. For this service, we use our own housekeepers who do a brilliant job and we trust them completely. We’ll let you know how many hours you’ll need to book and you can let us know how often you require the service. The cost is £35 for 2 hours, £52.50/3 hours and £70/4 hours. Linen can be laundered at a cost of £20/set including the bedding and towels. For more information, please email our Operations Manager

We were delighted to arrive home today. The overall cleaning and freshness of the apartment is so fantastic.

L. Eager

Executive Car Services

For airport transfers and travel within Edinburgh and beyond we recommend Little’s. They were established in 1966 and are a proud family business that provides a highly tailored executive chauffeur service. In Scotland, they own and operate over 45 luxury vehicles and their team are available 24/7 to organise chauffeur driven travel for airport transfers and luxury sightseeing tours. With a fine selection of Mercedes, Jaguar and Lexus on fleet, their fully uniformed chauffeurs will ensure your travel is seamless. Little’s are able to collect or drop off the key for your Dickins home from office. Please remember to quote Dickins when booking directly with Little’s. For more information, go to 

We received the most wonderful service from your chauffeur during our time in Scotland, making our trip most memorable. Our designated chauffeur, Chris, was just wonderful, providing commentary throughout but always discreet and polite.

C. Cochrane

Meet and Greet Service

You’ll need to collect and drop the keys for your Dickins homes from our office at 17 Dundas Street. If you’re unable to do this for any reason, then we’d recommend Lewis who can collect or drop keys back to our office and meet you at the home. The charge for this is £25 and you just need to book this service directly with him. He’s available 7 days a week, please contact him on 07817 499 569. 

I was leaving early to get to the airport and it was perfect to be able to use Lewis, he arrived on time and even helped us with our luggage.

D. Miller

Babysitting and Nanny Service

If you’re staying in a Dickins home and with your children and need babysitting services or if you’re here for more than just a holiday and need more permanent nanny services, then we recommend The Care Necessities. They are a bespoke boutique childcare agency who understand the pressure of modern family life and design their services around your routine. They are registered with The Care Inspectorate, Disclosure Scotland and the Protecting Vulnerable Groups Scheme (PVG). Offering more than simply ‘sitting,’ they supply experienced, reliable and talented care providers to families with children of all ages. Ideally give them as much notice as possible, but it’s still worth trying them with as little as 12 hours noticePlease quote Dickins when booking. For more informationplease go to

We have arranged babysitting through The Care Necessities for five years. We have been very happy with every sitter they have provided – all have been responsible, professional and delighted to hang out with small children! We have always felt reassured that we are leaving our child in safe hands.

S. Kealey 

Drinks Delivered to your Home

Rather than wasting time, queueing at a check out and lugging home bottles of wines and gins etc. for your stay, why not order directly from Drinkly who will deliver the drinks, chilled to your door within one hour. Drinkly is an Edinburgh based company who offer a great selection of over 600 products: the UK’s favourite wines, beers and spirits alongside some fantastic local gems too. They’ve even got the ice and garnishes covered! Please quote DICKINS when ordering. For more information, go to


I ordered online and my drinks arrived within the hour straight to my door, great efficient service.

M. Radgan

Private Chef

If you’d like to have the most delicious healthy dinners and lunches prepared during your stay, then Nichola Pearce is the chef for you.  Nichola has cooked for various Dickins clients and they’ve always been absolutely delighted with her and her food. Nichola has 25 years’ experience as a personal chef, cooking for high profile clients in the UK and abroad including actors on Star Trek Beyond and Trainspotting 2.  Nichola’s style of cooking is a seasonal, organic approach to healthy delicious food, which will leave you feeling satisfied and impressed! Let the food do the talking, as a healthy diet is the key to a balanced life. Please mention Dickins when contacting Nichola. For more information, please go to

Nichola’s cooking is magic. Everything was perfectly thought out, executed, and adapted to our needs, using always the freshest ingredients. It was the best food we have ever had. Interesting, light and imaginative. If we could have her cuisine on an everyday basis, it would be a wonderful world! We miss it, and her, madly.

P. Talbot

Fridge packs

Is the supermarket your first stop when you get to your holiday destination for the basics? Do you want to skip that trip? Well, look no further, Artisan Larder have teamed up with some of Scotland’s finest small producers to provide larder packs with the best local Scottish produce.  The packs start at £16 and are designed to stock the larder with the essentials that you wouldn’t ordinarily find in the supermarket. You can order directly online with Artisan Larder who will ensure that your Larder pack is ready at your apartment when you arrive. Don’t forget to quote Dickins when you order.